Shipping Policy
Shipping Policy What is the delivery time?
The period for deliveries consists of two periods:
- Processing time:
Within 1 working day after your order is checked, approved, and packed. Your package will then be prepared for transport.
- Delivery time:
United Kingdom: 8-14 working days*
The shipment is taken care of by DHL.
*All shipping times are excluding customs delays. Delays may occur during busy periods like Christmas, Black Friday and New Year.
WHAT DOES SHIPPING COST?
We offer our customers free premium shipping worldwide. This includes insurance in case of theft, loss, or damage to the package.
WHERE IS MY PACKAGE?
After the package is shipped, you will receive an email with a tracking number.
You can track your order here: LINK OF YOUR WEBSITE OF YOUR ORDER TRACKING (USE TRACKINGGENIE)
For logistical reasons, the shipment may be sent in several parts.
MY TRACKING NUMBER DOES NOT WORK?
It can take up to 5 working days before the location is updated. We ask for your patience. If the tracking does not provide information, please contact us.